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What Being a Deadhead Taught Me About Being an Entrepreneur

Grateful DeadA post and the comments that followed on one of my favorite blogs, Marketing Hipster, really got me thinking about why so many people interested in marketing were also Grateful Dead fans. Are there really that many Deadheads out there that a post like this would draw out so many – or are there a concentrated number of them that are now marketers and entrepreneurs?

The more I thought about it, the more I realized that being a Deadhead actually taught me a lot about business and about being an entrepreneur. Here are some lessons learned on the road while touring with the Dead back in the good ole’ days of the early 90’s:

It’s ok to be different

Most of us try to blend in, but let me tell you, when you walk into a grocery store in some little town in Ohio in a patchwork dress, reeking of patchouli, and not having showered in 3 days, you don’t easily blend in. Most stared with disapproving looks, but other would stare with “take me with you!” eyes and stop and talk for hours, wanting to know all about where we came from, where we were going, and why we did this. These are the kind of people that could become friends for life – the kind of people you could call the next time you rolled through town for a place to crash for the night. As John Wesley so wisely states in his post titled 27 Lessons Learned on the Way to 3000 Visits a Day and 2200 RSS Subscribers, you’ve got to “piss a few people off” to build a strong following.

A strong community is powerful

“Building community” is a big buzz term in internet marketing these days, but the Dead were masters of building community starting way back in the 60’s. I’m not sure if they set out to do this, but it happened for sure. The Dead “brand” became synonymous with a lifestyle. Instead of selling one ticket to just locals for the show in their city, having a community of fanatics meant that they were selling a whole tour full of tickets to individual Heads that would stop their lives and follow them from city to city every summer.

Good marketing doesn’t need to be expensive

With nothing more than a piece of cardboard and a Sharpie marker, you can sell just as many grilled cheese sandwiches in the parking lot as someone with a flashy professionally made sign. In fact, you would probably sell more.

Package up products and services and offer discounts in bulk

One burrito for $3 or 2 for $5? No doubt the $5 sales were more prevalent. It’s easier for 2 people to come up with 5 bucks than for one person to come up with 3. (I know, $3 doesn’t sound like a lot, but when you’re broke and on tour, it can be! This is a lesson in understanding your demographic!)

Give away something for free

If you’ve ever been to a Dead show, you’ve no doubt seen the double decker maroon bus driven by the Yahweh’s. This was a religious group that tried to convert hippies to come aboard. They were smart marketers. They offered free medical care in the form of band-aids, gauze, etc to anyone who got hurt on the parking lot. Once you were on the bus, you were a captive audience for the pitch. Plus, they had already taken care of you in a time of need which further enforced their message.

Be kind to other people

When you’re living on the road, being kind to other people is essential because you really do need the companionship and occasional help from other people to survive. Not all hippies are great people. Those who did bad business in the lot were ostracized by the rest of the community. If you wanted to do good business on the parking lot, you had to do right by others.

You can get by even with a sporadic income

Most people resist taking the plunge into entrepreneurship because they can’t handle the thought of not knowing when they’ll get paid next. I sold dresses and jewelry on the parking lot. Some days were good, some weren’t. At some point I ran out and literally sold the clothes out of my backpack at a show in Shoreline CA. When I set out on the road, I had no idea how I would get by, but I did. Things just have a way of working out.

Make it easy to share your content

If the Dead were still around today, they’d still be profitable even though most of the world is downloading music for free. Why? The Dead always allowed tapes of their music to be free – in fact, they encouraged it! Every show had a special section for tapers and their recording equipment. They were able to record the shows as long as they only traded or gave away the tapes. As a result, most Deadheads had boxes and boxes of tapes from hundreds of different shows that they listened to non-stop, deepening the love for the band and the lifestyle even more.

It’s ok to have fun

If you’re not having fun in your life, what’s the point? When you do something you love to do, life is so much more fulfilling.

 

DIGG THIS NOW! IT’S EASY!

Speaking of recording equipment, sharing content, and having fun – we’re giving away a bunch of free podcasting equipment to everyone who signs up for our free RSS feed. Check out the link to see all the gear. All you have to do is sign up and send me an email at Christine@createbusinessgrowth.com letting me know that you signed up and you’re in!

 

Project Management for Small Businesses

Project Management for Small BusinessesSmall businesses, entrepreneurs, and freelancers can’t afford to be disorganized. In order to grow a business from the ground-up, there is no time or money for time or clients lost to disorganization.

We’ve all been there. When I first began searching for project management systems, I was completely overwhelmed. The software seemed bloated, expensive, and more complicated than I needed or wanted to deal with.

However, after a good bit of trial and error, we found 2 project management systems that are perfect for managing 2 different types of projects. Both are from refreshing web 2.0 technology company 37 Signals and are simple, intuitive and affordable.

The Challenge: Multiple Projects, Multiple Project Members

The Unlimited Web Solutions team had the challenge of managing upward of 20 projects at a time, handled by as many as 8 different people. The problem was that emails would get lost between the client and all the different people who needed the information, causing bottlenecks that could lead to missed deadlines, unanswered emails, and plain and simple mass confusion.

The solution

Basecamp proved to be the ideal solution. Now everyone can communicate in one place on the Basecamp system and receive emails when updates are made. Now we never lose documents, images, or communication because they are all in one central location.

Basecamp

Cost:

  • $24 a month for 15 active projects
  • $49 a month for 35 active projects
  • $99 a month for 100 active projects
  • $149 a month for unlimited projects

With any of these, there is no limit to the number of people that can communicate within the projects

The Challenge: Multiple Clients, One or Two Contacts

My personal dilemma was managing the assignments for the 50+ companies that I write for. I didn’t really need the full features of Basecamp because my problem wasn’t communicating with lots of different people; it was keeping on top of all of those different assignments. I did need to share the project info with one or two freelancers, but not with the clients themselves.

The solution:

Backpack, another 37 Signals project was the resource for me. With Backpack, I can create multiple project “pages,” each that include checklists, notes, file uploads, images and more. Like with Basecamp, there is a shared calendar feature to keep everyone and every project on track.

Backpack

Cost:

  • Free – 5 projects
  • $5 per month – 25 projects
  • $9 per month – 100 projects
  • $14 per month – 1000 projects

Hopefully these can help you make your business more effective. They’ve certainly worked for us!

Why Your High School English Teacher Was Wrong…

…And why you should have gotten an A instead of that C-.
While recollecting the pain and agony of English class I realize how bad wrong my educators were at seeing the totality of educating and preparing future sales and marketing reps for the digital world that was soon approaching. Obviously they did teach me how to put together half decent sentences and grammar that at least is good enough to not to always get the green underline from Microsoft Word.

As I took the stroll down memory lane for writing and text communication I remember very strongly getting the reprimand and the classic bright red tipped felt pen marks and circles for addressing the reader by using “you”, “your” and”you’re”.

Back then, using the “you-Orentation” was a huge no-no, and I was never educated on proper times and uses for “you-Orentation”. One of the best books I have read on Copy-writing has been “The Copywriter’s Handbook: A Step-By-Step Guide to Writing Copy That Sells” Which you can Pick up at your local Barns and Noble or online of course. In my PPC, SEM, Text Ads field I have to make relevant ad copy that grabs attention right off the bat in a fraction of a second even.

One of the most effective ways of doing that is appealing to the readers interests and emotions directly. After all, one of the points your copy should answer is the classic “What’s In It For Me” question your reader is thinking, By specifically answering this using “you”, “your” or “you’re”. Just imagine if the title of this post was “Why One’s High School English Teacher Was Wrong.” Obviously not nearly as attention grabbing.

I know I couldn’t really care less about someone else’s english teacher. But by making it personal with “your” that directly addresses my situation and sparks emotions from my past experiences. So, to all of us who were at the mercy of the red pen we can now rest assured that we are now justified in knowing deep down we were always right.

58 North Carolina Community College Small Business Centers

fish-jumping.jpg
Are you jumping around trying to find great Small Business resources? Are you aware of a great small business resource in the North Carolina Community College System? It’s called the Small Business Center and you can find one in each of the 58 N.C. Community Colleges. If you are not in North Carolina, does your Community College System have a similar service? It’s worth checking into because of the great services available.

All 58 of the locations in North Carolina offer FREE or LOW COST workshops throughout the year that are an incredible value for Small Business Owner’s or those wanting to start a Small Business. In addition, each center has a Director who will consult with Small Business Owner’s or those wanting to start a Small Business and provide sound advice on appropriate steps to take toward success in the Small Business World. This is a North Carolina Resource that anyone interested in Small Business should tap into. If you are not in N.C., you should check with your local Community College to see if you have a resource like this readily available for you as well.

Posted by David: David Williams has been a Small Business Speaker since January 2000 and continues to travel from the coast of North Carolina to the mountains conducting Internet based workshops.  Create Business Growth is dedicated to helping Small Business Owner’s grow their business online and off.

Quick Sales Skills

SalespersonIf you’re a business owner, you’d better be a darn good sales person. Not only do you need sales skills to grow your customer base, but you also need to ‘sell’ your employees, partners, peers, and advertisers on your mission.

Most people cringe when they hear the word “salesperson.” So do I. I was in sales and was a sales trainer for one of the biggest insurance companies in the US for several years yet I never considered myself a salesperson, and I consider that philosophy to be the reason I closed more sales than 93% of the rest of the 200 person San Diego sales team in my office.

Instead, I considered myself a problem solver. I genuinely like people and I like a challenge. I honestly felt the product I sold was the best in most cases and when it wasn’t the best fit, I let the customer know that.

Here are some very simple tips you can walk away with and improve your sales today:

  • Ask lots of questions. You have no business suggesting a solution until you truly understand the customer’s problem.
  • Allow the customer to talk more than you do. If you find yourself talking too much, ask another question.
  • Relate the benefits of your products or services to the customer’s exact and particular needs as they arise in conversation.
  • Ask for the sale. Most people don’t do this! That’s because we’re afraid of rejection. If you want to make sales, you’ve got to ready for objections.
  • Know the difference between real objections and stalls. If someone says “I’ll think about it,” this is a stall. Get to the real objection by asking a question like “what other information can I provide you with to help you make your decision?”

Sales is fun. I never thought that I would be a top sales person. Never. I took the job because it was the best paying job at the company and I picked that company because it was the only professional company that offered a night shift so that I could stay home with my then toddler and 6 month old.

I wanted to succeed so I pushed past the discomfort and found that sales is exciting, fun, rewarding, and it feels great when you can connect a person in need to a solution that is just right for them.

Think of it this way… If you’ve got a great service to offer, you are doing the world a disservice by not being a great salesperson!

Recommended Reading

The Sales Bible by Jeffery Gitomer
Advanced Selling Strategies by Brian Tracy

Multiple Streams of Clicks

ArmsI’m sure most of you have heard of the book “Multiple Streams of Income”. The author points out that you should not rely on only one stream of income because if that one goes away you are left with nothing. The same holds true for clicks to your website. You want to have multiple ways people are finding your website.

Here is a list of some of the ways people could be finding you:

  1. Natural search engine rankings
  2. Search engine ad programs (AdWords in Google)
  3. Articles (some you have written, some other people have written)
  4. Forums (give good advice to a tough question and people will find you)
  5. Paid ads on other sites
  6. E-Books (write one with links to your site and then give it away)
  7. Blogs (yours and other people’s)
  8. Social Networking sites like Digg, MyBlogLog, FastPitch, StumbleUpon
  9. Press Releases (that you distribute or have someone distribute for you)
  10. Printed Books (write one and put your website address in it)
  11. News Stories (make it easy for the press to find information about you on your site)
  12. News Letters (electronic)
  13. News Letters (printed)
  14. Your e-mail signature
  15. Your business card
  16. Magnetic sign on your car
  17. News Papers (printed, run an ad with your website address in it)
  18. Radio (make sure your url is easy to say and spell)
  19. TV ad or news
  20. Fliers
  21. Posters
  22. Shirts
  23. Hats
  24. Coffee cups
  25. Pens
  26. Podcasts
  27. Link exchange
  28. Link bait links
  29. Friends and family (make sure they know who might be interested in your site)
  30. Tattoo (not for the meek or weak and no I don’t have mine…yet)

You might not be able to afford all of these streams at the same time and it would be a very tough job keeping track of all of it at once, but, pick a few and go for it. Several of them only cost the time it takes you to put it together.

Become a Podcaster: Win $335 in Podcasting Gear

Podcast ContestWe’ve officially launched a new contest!

Just for signing up for our FREE RSS feed and letting us know about it by email, you have a chance to win a whole kit of podcasting gear that includes everything you need to start promoting your business through podcasting:

  • MXL 990 Condenser Microphone with Shockmount
  • Behringer Microphono PP400 Phono Preamp
  • Sony MDR-V150 Monitor Series Headphones with Reversible Earcups
  • CAD EPF-15A 6-Inch Flexible Pop Filter
  • Book: Tricks of the Podcasting Masters
  • Book: Podcasting: Do It Yourself Guide

Pretty sweet huh? To see all the images of these items and for more details about the contest, check out the podcast contest page. To learn how to sign up for an RSS feed, take a look at this simple RSS tutorial that shows you how to set one up in less than 5 minutes.

Want more opportunities to win?  Blog about the contest or link to Create Business Growth and receive 10 additional contest entries!

It’s not hype, it really is that easy to set up an RSS feed and start getting instant access to information from experts that you can use to grow your business daily.

BlogCatalog Bloggers for Good Fundraising Challenge

It’s Memorial Day – and in addition to honoring those who died to protect and serve our country, we’re also participating in a group effort to protect and serve the youth of America through education.

DonorsChoose.org is an innovative fund raising website that maximizes the interactivity of the web to bring people in need in front of people who feel a passion for seeing those needs fulfilled.

Perspective donors can read proposals from the different educational related causes that need funding and choose to donate any amount that fits their budget.

raise money for schools

So before you go off an enjoy whatever it is that you’re going to do to celebrate this Memorial Day, click on over to DonorsChoose and think about making a contribution of any size to your favorite proposal.

As many of the best success and financial gurus (such as Suzy Orman, Robert Kiyosaki, Jack Canfield, etc) suggest, giving freely to good causes is a secret to bringing wealth back into your life.

Help Public School Kids by Funding by Participating in a DonorsChoose Challenge

Memorial Day 2007 - Monday, May 28th

I’m not going to make this into a political blog.  However, I hope that you are enjoying your Memorial Day Monday.  About.com has some good information and other links concerning the Memorial Day Holiday.

Please come back Tuesday for our regular posting.  We encourage your comments on our blog.

Is your network boiling or lukewarm?

Cup of CoffeeAbout a year ago I was introduced to a concept by a business coach, Bill Davis of Team Nimbus (bdavis@teamnimbus.com 919-539-3786). Bill talk to us about the difference between what he called a 212 degree relationship and a 211 degree relationship.

He asked what you could do with water that was 211 degrees. The answers varied from make a cut of coffee to a cup of hot chocolate. Then he asked what you could do with water that was 212 degrees.  The answer was move a ship across the ocean or power an electrical plant.

That one little degree is the difference between hot water and boiling water. Steam can power electrical plants or turn turbines to move ships.

It didn’t matter how much or how many containers of 211 degree water you had, you could not do what you could with a much smaller amount of 212 degree water.

Bill then told us to relate that to our relationships with our networking partners. He said that you can’t do with ten 211 degree partners what you can do with just one 212 degree partner. 

He defined a 212 degree partner as someone who really knew what would make a great referral for you and someone that you knew the same about them. Also the 212 degree partner knew who would make a bad referral for you. The 212 degree partner actively looked for ways to send business your way and knew how because the two of you worked together to come up with those ways.

It’s great to build the size of your network, but, don’t forget about the quality. A few people who really know you and your business will help you much more than 20 that just know your name.

Do you want to power an electrical plant or have a cup of coffee?