When you’re out working in the field, you’re going to need more than just the tools of your trade. In this day and age of tight competition, you need to set yourself apart by going above and beyond for the customer. There are a few ways that you can set yourself apart from the competitive by delivering impressive service. In order to do so, consider adding these tools to your current collection.
Thank You Cards
This is a forgotten art, but it’s time to bring it back. Even though you don’t expect a customer to need another addition in the next few years, they still have friends who might require your services. One way to ensure that they remember you is by dropping a little thank you card in the mail after the work is done. It takes just a minute of your time, but it will help cement a five-star rating from your satisfied customers.
It’s a reflection of our changing society that so many businesses are using social media. With Facebook, Twitter, and Instagram, you can reach out to more people, improve your brand recognition and potentially boost sales. It doesn’t matter if you’re renovating kitchens or providing in-home pet grooming services. You may benefit from reaching out to potential clients through Social Media. It can take a little while to get traction with these tools, but you’ll soon see that they’re effective and affordable.
Office Tools out on the Road
You don’t have to head back to the office to enter customer data, mark a job as paid and print out a receipt. With laptop computers, tablets, and a handheld inkjet printer, you can take your office on the road. Your customers will be impressed when you hand them a professional receipt after you run a credit card or accept their check. They’ll appreciate your attention to detail, and they’ll be impressed with the quick response. You can then mail them a thank you note along with a coupon for future services a few days later.
Whether you’re just getting started or you’re trying to take a business to the next level, use these tools to improve your chances of success. You take pride in your work and you aim to deliver quality results or products, but that’s not always enough in today’s marketplace. With these smart tools, you’ll have the additional edge that you need.