You need to be extremely cautious about who you decide to do business with, especially when it comes to something as important as insurance. In 2012, there were approximately 38,500 independent insurance agencies across the United States. Many experts believed this was far too many, and many of those independent agencies lack professionalism and experience. Before signing up for any insurance policy, you want to do your homework to find the best agency near you.
Years of Experience
There are large insurance agencies that have offices all over the country, and there are smaller agencies that only do business in your city. Both types have their advantages, but the most important quality you want to look for either way is the amount of experience each agency brings. An independent agency that has only been around for a couple years may not know every detail of the industry. However, when you work with an agency that has been around for decades, you can attain greater peace of mind.
Finding complaints against insurance companies will vary from state to state, but you should always see if previous customers have had good experiences with the agency. This is particularly important if you are looking for a life insurance provider.
It is also a good idea to ask friends and family members about the type of insurance they use. They may tell you about great experiences they had with one agency while telling you to stay far away from another. Positive and negative reviews alike help tremendously.
You should also check to see what rating the insurance agency comes with. Companies receive ratings from different organizations, so one agency may have an A++ rating while another has AAA for the rating. However, you should not base your decision on the rating alone. You may find one company with an A+ rating an another with B+. The B+ agency is still worth considering because you may be able to find the same coverage at a more affordable price.
Skill Level of the Agents
You will not be conducting business with the agency as a whole but rather an individual agent. Therefore, it is a good idea to schedule a consultation with an agent to get a feel for the company culture. The agent you speak with should be an excellent communicator and be highly organized. You should pay close attention to the agent’s personality and whether he or she is honest.
Finally, this meeting is a chance for you to ask as many questions as you can. Feel free to get as technical as possible to really test the agent’s prowess. The agent should be knowledgeable of a wide range of policies and be able to answer all your questions clearly and concisely.
Most importantly, take time to find the right insurance company. You will most likely retain this policy for years to come, so conduct ample research to find the best one for your needs. There are many great agencies in Indianapolis and around the United States, so you are bound to find a great one.