Veritas Global protection was founded in 2011 by Elijah Norton in Overland Park, Texas. Elijah Norton now has a team of over 50 employees at Veritas, starting with just two employees.
From humble beginnings, the company generates nearly $100 million in annual revenue. The company is headquartered in Phoenix, Arizona. The company’s rapid growth can be attributed to innovative plans and a focus on customer service. Veritas has a strong presence throughout the United States and ventured into Canada, Central America, and South America.
What Sets Veritas Global Protection Apart
Exceptional Customer Service
Before Elijah Norton ventured into the industry, he noticed that most service providers had not paid attention to customer service. They were not responsive or attentive to the client’s needs. As a result, clients were always disappointed with the service quality.
It is this poor quality of service that led people to believe that vehicle protection plans were unnecessary. When Veritas got into the scene and turned things around, the company restored confidence in the industry and attracted many customers. This is what has contributed to the rapid growth of the company.
Wonderful Reputation
The reputation of a company is an invaluable asset. Veritas has a reputation for offering the best vehicle protection plans that give clients peace of mind. The company is also known for innovative products and excellent customer service.
The reputation of the company is what endears it to the public. In addition to attracting new clients, the company’s excellent reputation also attracts new partners. Veritas attracted WAGAS, the company’s European partner, in 2019.
Veritas Global Protection has a fast claims process. When customers file a claim, they can be assured of a quick response. Emergency cases are usually handled immediately, while other cases are handled the next day. This has helped to build the reputation of the company.
Innovative Vehicle Protection Plans
Veritas Global Protection is among the first few companies to offer a vehicle protection plan for fully electric vehicles. At the time, most firms only offered vehicle protection plans for hybrid vehicles. In addition to the fully-electric plans, Veritas also offers exotic plans that cater to the needs of consumers who own high-end vehicles manufactured abroad.
It is this innovation that has set Veritas Global Protection apart. The constant innovation has also enabled Veritas to live up to its slogan – To Provide Customers and Clients Peace of Mind, Worldwide.
Popular Vehicle Protection Plans
Auto service contracts are designed to fill coverage gaps left by manufacturers’ warranties and auto insurance policies. If you own a new vehicle whose manufacturer’s warranty does not cover specific components, you can purchase a vehicle protection plan to provide coverage for those specific parts.
When the manufacturer’s warranty of your vehicle expires, you will be left exposed. You can plug all coverage gaps by purchasing a vehicle protection plan that offers similar liability coverage. Below is a list of vehicle protection plans offered by Veritas Global Protection:
Veritas Exotic Plans
High-end foreign cars usually come with limited support locally. Some brands may only have a couple of service centers in the country, while others may not have local service centers.
Getting spares, technical support, effective repairs, or maintenance can be challenging. The Veritas exotic plans will give you sufficient liability coverage for your high-end foreign car. Examples of exotic auto brands include; Ferarri, Lamborghini, Rolls-Royce, and Bugatti.
Veritas Electric Plans
As noted above, Veritas is among the first few companies to offer fully-electric plans. These plans address the coverage needs of electric car owners. A significant area of concern is battery coverage.
You can expect to have the battery in your electric vehicle replaced during the coverage period. The suspension, steering, motor speed control, drive axles, and other vital components are covered. Remember to your policy to determine what your electric plan covers.
Veritas offers four types of electric plans. The Premier and Premier Plus plans cover electric vehicles that are less than five years old.
The Preferred Plan covers electric vehicles up to 7 years old, while the Drivetrain and Drivetrain Deluxe cover electric vehicles up to 10 model years old.
Please note that all the vehicle protection plans offered by Veritas come with free roadside assistance. If your vehicle breaks down, you will get assistance from professional auto mechanics.
All you have to do is file a claim and wait for a rapid response. Secondly, every customer is entitled to a free rental car for the period their vehicle will be under repair.
For instance, if it’s going to take a couple of days to complete the car repairs, Veritas Global Protection will pay for a car hire service to ensure the downtime will not inconvenience you.
Thirdly, every vehicle protection plan offers up to $12,500 in liability coverage. This means these plans can pay for repairs and maintenance of up to $12,500. As you can see, these vehicle protection plans offer a wide range of benefits.
Company Values
At the forefront of Veritas Global Protection’s values is innovation. The company is committed to developing new products and services that best match client needs and expectations.
Transparency is another critical company value. Veritas provides clients with contracts written in simple language that is easy to understand. This means that every client knows what to expect from the company. The entire team at Veritas is also committed to providing clients with accurate information expeditiously.
They tell the whole truth and not part-truths. Veritas is always responsive to both customers and clients. When a call is made, someone is always on standby to answer the call and answer questions conclusively.
Veritas Global Protection is committed to creating a sustainable business environment in the industry by ensuring fair pricing of auto service contracts and decent remuneration for service providers.